Terms and conditions

 

Welcome to the Office Plus Web Site ("www.officeplus.co.uk"). Please read carefully our Terms of Business which governs your use of our Web Site.

By using this Site and placing an order, you are agreeing to them.

Copyright & Trademark
This Site is owned and operated by Office Plus Limited. The material contained on this Web Site, including all design, text, graphics, selection and arrangement of content and all other information on this Site are copyright of Office Plus Limited or its licensees, content providers or technology providers. All rights reserved.

Permission is granted to copy, print and distribute in hard copy sections of this Site for the purpose of browsing and shopping or for placing an order at officeplus.co.uk Any unauthorised use of the material on this site without the prior permission of Office Plus Limited may violate copyright, trademark and other applicable laws. Office Plus Limited respects all relevant trademarks which are marked accordingly.

Pricing
"RRP" - any "RRP" used on this Site represents the manufacturers' suggested selling prices and may not be indicative of the prevailing selling prices at any specific time and place in your area.
"Our Price" - despite our careful attention to pricing, an item could be mis-priced inadvertently. If an item's correct price is lower than our quoted price, we will charge the lower (correct) amount and deliver the item to you. If an item's correct price is higher than our quoted price, Office Plus Limited shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. However, we might at our discretion decide to honour the lower (incorrect) price and send the item in order not to cause you inconvenience.
You "Save" - all references to your "savings" on this Site are based on your average savings relative to the "RRP" excluding the VAT calculation.

Delivery
We will deliver your order within normal working hours within 1 business day from receipt of the order if we receive your order before 5pm. If your order is received after 5pm, we will deliver the order within normal working hours within 2 business days. If for any reason we cannot deliver your order within this time period we will contact you immediately to arrange a new delivery time with you. If for any reason we cannot deliver your order within our time period you may at your option cancel your order and we will provide you with a full refund.

Your Order
We reserve the right to substitute goods within your order with goods of an equivalent nature (e.g. a blue stapler for a red one). If you do not wish to accept the substituted goods then you must return them to us within 7 days of their receipt.

Contract formation
No contract shall subsist between you and Office Plus Limited for the sale by it to you of any product unless and until Office Plus Limited accepts your order by sending you a VAT invoice. Office Plus Limited specialises in selling to business consumers and reserves the right to refuse orders it deems to be of large quantity or placed by resellers. Your order confirmation is for your convenience only and does not constitute an acceptance of your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time officeplus.co.uk sends the email to you (whether or not you receive that email). Title in the goods shall not pass to the customer until all sums due from the customer to the supplier on any account have been paid.

Communication
We may contact you periodically to communicate promotions and special offers. As per the Privacy and Electronic Communications Regulations Act (PECR) 2003, on every communication a valid 'opt-out' option will be provided.

Your information
We take your privacy concerns seriously. We abide by the UK and EU Rules on Data Protection. If you have any further queries regarding privacy, please contact our customer service team via the Contact Us link on our website.

Your information is used strictly for internal purposes. We collect basic login data (e.g. email address, password, company name) when you register with us. This information is used to identify our customers and to send order confirmations. We collect delivery and billing information (i.e. billing/delivery addresses, phone number) at the Checkout page in order to process your order and to contact you should there be a problem with your order.

We value your privacy and understand that you don't want your name and personal details sold to third parties. Office Plus Limited will not sell, trade or rent in any form your information to a third party. We will only provide your information to a third party when it is necessary for processing your order and facilitating delivery who will also keep your personal details protected.

By using our web site, you consent to the collection and use of this information. Should we decide to change our privacy policy in any way, we will post such changes to this page so that you are aware of the information we collect, our use of it, and the circumstances under which we would disclose it.